How Do I Register?

Click on the Register button and follow the prompts. A guest account can be set up in 3 easy steps, while a real money player account requires a little bit more information. You’ll need to provide your personal details, and choose a password, on completion of registration you’ll be given a player account code, you must keep this and your password in a safe place and not share it with any one.

 

What is the Minimum Deposit Amount Allowed at Cabaret Club?

Real money gaming is allowed after you have made a deposit of at least NZ$10.

 

Do I Have To Make A Deposit To Play As A Guest?

No, guest accounts do not require a deposit. There’s no risk and no obligation and you can enjoy trialling the casino 100% FREE.

 

Will My Guest Account Expire?

No, guest accounts are not subject to an expiration date so you can keep them open and access the games for as long as you desire. You can have both a guest and real money account and enjoy the benefits of both too.

 

Why Can’t I Login?

Check that your Internet connection is working and that you have entered your username and password correctly. Remember that your password is case sensitive and therefore you must enter it as such.

 

What Happens If I Forget My Password?

If you have forgotten your password or your account number please contact the Cabaret Club Casino support team for assistance. We’ll verify your details and assist you in changing your password.

 

Is My Money Safe at Cabaret Club Casino?

Yes! Cabaret Club Casino makes use of 128-bit SSL digital encryption to protect all your deposit and withdrawal details. If you’d rather not enter your credit card details on the site you are welcome to contact Support and complete the transaction telephonically. Eproc Ltd, a financial subsidiary of Cabaret Club Casino, processes all financial transactions.

 

Why Is My Credit Card Deposit Being Rejected?

Certain financial institutions prohibit their customers from using credit cards at online casinos. There are however a number of safe and secure alternatives available at Cabaret Club Casino. If you feel your card is supposed to be accepted and isn’t, please contact support for assistance.

 

How Do I Make a Withdrawal?

You don’t need to withdraw your winnings at the end of every casino session. Instead, you can withdraw whenever you desire, and your funds will be securely held until you decide to complete the transaction. To withdraw you simply need to click the Withdraw button and follow the prompts. All withdrawals are processed as quickly as possible, but cashout times do depend on the banking method selected.

 

Can I use the Same Casino Account for Both the Instant Play and Downloadable Casino Games?

Yes, your Cabaret Club casino account can be used to play any way you choose. Both real money and guest account players can access the games in whichever format they prefer, using the same login details.

 

 How Do I Get Technical Support?

At Cabaret Club Casino there is 24/7 support on call. All Support queries are responded to within 24 hours and the Support team can assist with whatever you require.

 

How Do I Get In Touch?

You can email Cabaret Club Casino on: support@thepalacegroup.com or chat to us via live chat.