How Do I Register at Your Casino?

Click on the “Register” button, then follow the simple prompts. If you want to set up a guest account it takes just 3 steps, and while a real-money player account is a little more involved it is still very simple. You need to provide your personal information and choose a password, and when you’ve filled everything in you’ll get a player account code. Keep this and your password safe and don’t share them with anyone; they’re the details that will log you in and give you full access to your account.

Can I Use the Same Account for Instant-Play and Downloadable Games?

Yes, whenever you log in to Cabaret Club Casino, in any way, you can use the same details.

Will I Be Required to Make a Deposit When Playing as A Guest?

No, no deposit is required and guest accounts are 100% risk- and obligation-free. Try our games out and see if you like them as much as the rest of Canada does before you commit to anything!

Do Guest Accounts Expire?

Guest accounts are not subject to expiration dates, and you can have a guest account and a player account at the same time. This allows you to play for free when you want to practice your skills or relax without financial hassles, and for real money when you’re ready to win big!

What is Cabaret Club’s Minimum Deposit for Real Money Games?

You need to deposit at least CAD20 if you want to play for real winnings at Cabaret Club.

Can I Trust That My Money is Safe at Cabaret Club Casino?

Yes, you absolutely can! We use 128-bit SSL encryption on all our transactions, keeping details of your deposits and withdrawals completely secure. If you would prefer not to enter your credit card details online, feel free to contact our Customer Support team and complete the process over the telephone. All financial transfers are processed by Eproc Ltd, a subsidiary of Cabaret Club Casino.

I’m Trying to Make a Credit Card Deposit but It’s Being Rejected

Some financial institutions prohibit the use of credit cards that they have issued at online casinos. If you feel that your card should be accepted but is being rejected, contact our Customer Services department. In the case of your card not being allowed at online casinos, choose from the many safe alternatives that are available at Cabaret Club.

How Do I Make Withdrawals When I Want to Cash Out?

We’ll hold your funds securely until you’re ready to withdraw them, and the process to do so is very straightforward. Just go to our Banking page, click on the “Withdraw” button, and then follow the prompts. Cashout times depend on the banking method you’re using, but we process all requests as quickly as possible.

I’m Having Trouble Logging In

If you’re struggling to log in your internet connection might be faulty, or you might have entered your username and password incorrectly. Check these things first, and if you’re still having trouble contact our efficient Customer Service Agents to get you back to your games.

Help! I’ve Forgotten My Password

No problem! Just contact our Support team; we’ll verify your details and help you change your password in next to no time.

How Do I Contact the Customer Support Team?

Our expert agents are available 24/7, via live chat, email (support@thepalacegroup.com) or telephone (00187-7710-8016). Choose how you want to communicate and get in touch!